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PreHCM Managed Services

Your products as secure and powerful SaaS

PreHCM Managed Services

Where companies reach their limits

Do you use different IT environments? On-premises, in the public cloud, or private cloud? But how do you ensure seamless integration of these environments?

Whether installed locally, in the public or private cloud, your applications are used in a variety of ways. But are your clouds optimally networked? And do you have their management under control?

With our PreHCM Managed Services, we host and operate the solutions from our product portfolio in a modern cloud infrastructure, allowing you to use them flexibly as Software as a Service (SaaS).

Our managed service solutions are operated in highly secure, ISO/IEC 27001-certified data centers in Europe and guarantee maximum availability, strong performance, and comprehensive data protection.
We take care of the operation, maintenance, and further development of your systems—so you can concentrate fully on your strategic goals.

Contact us to find out how we can take the strain off your IT, optimize your processes, and secure your digital infrastructure for the long term.

THE FOUNDATION FOR EVERYTHING

Cloud Hosting Platform

Our cloud hosting platform forms the basis for all managed services. We operate scalable server resources in ISO/IEC 27001-compliant data centers, on which we host our application. The advantages of our cloud hosting are obvious:

High Availability & Business Continuity

The redundancy of the cloud infrastructure ensures reliable access and protects against failures.

Cost Advantages

You don't need to purchase or maintain your own hardware; instead, you pay a predictable operating fee - with no investment costs.

Data Security

We operate the infrastructure in European data centers with multi-layer security measures, from multi-level encryption and role-based access control to real-time monitoring of data flows.

Scalability & Performance

Resources are provided as needed - capacity increases take minutes instead of weeks.

Backup & Disaster Recovery

We perform regular backups and maintain a disaster recovery plan.

OUR SOLUTIONS or EVERYTHING FROM A SINGLE SOURCE

Application operation is our responsibility

We take care of the entire application operation with our hosting service. In addition to installation, 
configuration, proactive monitoring, and ongoing performance analyses, this also includes support for our customers, including:

Monitoring & Incident Management

  • Our Operations Center monitors the application, analyzes performance data, and initiates measures as necessary.

Troubleshooting & Change Management

  • Tickets are processed directly by our experts; we carry out configuration adjustments in a controlled manner.

Remote Support & Troubleshooting

  • Our specialists can quickly intervene and resolve malfunctions via remote maintenance.

Helpdesk & Personal Contact Person

  • A central ticket system for recording and tracking your support requests, supplemented by a dedicated contact person.

This professional management allows you to benefit from stable applications, rapid problem resolution, and minimal downtime - without having to maintain your own specialists.

CONTINUOUS ADJUSTMENT AND OPTIMIZATION

Software Maintenance

Our responsibility does not end with the provision of the software. Software maintenance includes the continuous adaptation and optimization of applications to new requirements, technological developments, and security standards. The following measures and elements ensure that your software remains reliable, secure, and future-proof:

Bug Fixing & Security Patches

Errors are fixed promptly, security updates are installed immediately.

Functional Enhancements

We develop new features or adapt existing ones to meet growing demands.

Performance Optimization & Refactoring

We improve application performance and dynamically adjust resources.

FROM PLANNING TO DECOMMISSIONING

Lifecycle Management

Are you struggling with unplanned downtime due to a lack of forward planning?
Are compliance and security requirements implemented inconsistently in your system lifecycle, exposing you to legal or security risks?
And are unexpected repairs, updates, or project delays constantly driving up your budget?

Our lifecycle management covers the entire lifespan of your solution - from planning to decommissioning. This structured approach allows us to increase efficiency and minimize risks:

Planning & Consulting

We analyze your requirements, advise you on selecting the right modules, and develop migration plans.

Continuous Integration and Continuous Delivery

They enable automated development and deployment processes that ensure fast, stable, and efficient implementation of new features.

Procurement & Deployment

We take care of license management and infrastructure, as well as the smooth introduction of the solution into your organization.

Benefits

Professional lifecycle management increases cost efficiency, optimizes performance, and reduces risks.

COMPREHENSIVE SERVICE PACKAGE

PreHCM Managed Services

With our managed services, you not only get a powerful SaaS solution for our products, but also a comprehensive service package that combines hosting, operation, support, maintenance, and lifecycle management.

You benefit from high availability, scalability, security, and professional support, allowing you to focus entirely on your core business.

With transparent cost models and dedicated contact persons, we make the move into the mobile communications market easy and low-risk for your company.

YOUR SOFTWARE SOLUTIONS

Secure, scalable and available as SaaS from the cloud

Our cloud platform is based on ISO/IEC 27001-certified data centers in Europe and offers maximum availability,
performance, and data security. We take care of everything—so you can concentrate fully on your core business.
Contact us to find out how our managed services can take the pressure off your IT department and future-proof your digital infrastructure.

FREE EXPERT KNOWLEDGE

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Onepager PreHCM Managed Services

Overview of PreHCM Managed Services – for greater efficiency, security, and stability during ongoing operations.

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